The only way it works now is to connect it via Ethernet cable. Thanks. Make sure there aren’t any damaged wires/cables. How to pair the 360 remote with. Pressing the button for two seconds will prepare the Hub 3. GreenArrows. . We get a constantly flashing green light, which means it's trying to get an Internet connection. HUB 3 Manual and trouble shooting guide here . on 20-09-2023 09:55. Turn on the router after completing the above steps and observe if the Power Light continues to flash green. My Virgin Media App. Flashing green: The Hub 3 is establishing a connection to the internet. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. I have a green flashing light on my hub I have checked all connections and switched on and off any other tips out there - the webpage says a green light is a data download ? Could be updating but often indicates a loss on network connectivity. have been without internet for 24+ hours now and earliest a technician can come is another 4 days. Internet has been fine all day, just randomly stopped working and green base light started flashing. Now will not connect at all. Bottom – WLAN (green/blue). When working normally the power light will be on and the connection light will be off. A flashing green light means it’s lost it’s connection to the server. Virgin remote red light keeps flashing. Did everything over again and this time the power light remained on for about 5 mins then clicked and turned itself off. Have tried a router reset and checked all connections. see this. Talk to your landlord, sorry for the bad news. If the light is red, it means there is an issue with your internet connection. . . Check for any “known network faults first - Try in 2 places. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. We’ve had no Wi-Fi for over 2 hours this evening. Options. It provides phone, internet and TV services to its customers. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. Any ideas to get th. It’s likely to be a loose connection in your home. Once again, the service checker shows no fault, my account says broadband works great, but yet again I'm unable to have internet and stuck with the: "Registration Failure", No Internet Connection & a Flashing Green/Yellow light from my HUB4. Bene upgraded from a hub 3 to a hub 5 1gig service. Forum; Apps. Within the past few weeks VLC has started flickering green when playing DVDs. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Step 2: Go to the Home screen and select ‘Settings’. Can you Check first for any “known network faults - Try in 2 places. Options. Don't have a VM wall plug, but have one of the old NTL ones. Hey folks. This includes: The Stream box. Back panel power and reset button. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. Any ideas? Thanks I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. you need an engineer to sort it from virgin. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. Cowshat. How to pay my Virgin Media bill. Text from Virgin confirms my "kit has been activated". Then, the past week or 2, I stop having internet and the hub starts flashing yellow (previously I have only seen it flashing red). on 18-09-2023 15:45. From knowing what you’ve got recorded thanks to Series Link+. The initial few days internet was fine, today suddenly the Hub light went green. This light will only appear when connecting a second pod. I do not have a virgin - 5108163. I'm a brand new customer to Virgin and I just received my Home kit today. Flashing Green: WPS is connecting a new device. We've had a look at our systems from here and cannot find anything that explains the issues you're having. The TV displays Starting up…. For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. Virgin Mobile. Try the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Thank you. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. The wifi won’. Any help greatly appreciated. The box is a safety isolator. How to fix Virgin Media Router arrows flashing green in this article. 1), navigate to Advanced Settings, Wireless, and disable the WPS. virgin media tech support has no clue. 10 If you have more than one WiFi Booster you will. This means that the Virgin Media Hub is on. 0 provides essential information about the device’s power status. Disconnect all ethernet cables from the Hub. Try holding for 1 minute, still nothing. Tuning in. Hi, Curious if anyone has had a flashing green light on the Hub 5. However, the Hub is just flashing green and I don't have any net access. QuickStart, set up and connections. In some things Virgin sucks. On the router the WiFi light is green and the bar at the bottom of the router is flashing green. Virgin said it was the new software update colour. Please help me with this; the following is some of the specifications of my system: VLC 0. This could be caused by a fault in the network or a problem with the customer's equipment. I’ve checked all wires and they’re all connected fine. Flashing green ring. on 21-03-2023 06:43. 2 Internet Light. Did a normal restart and it was fine, then it went off again. on 04-02-2023 22:33. green arrows flashing again today and no internet. The faq says: This means the Hub is on, but your WiFi isn’t. Checked all connections. The light codes slightly vary depending on the type of Hub that you. WiFi LED This fl ashes during setup, then stays green for 2 minutes when you’re done. Teams meetings keep freezing. I pinhole reset several times. can please look into this. We've booked an engineer but they can't come until Friday and I start work from. see this. First thing is to check for any “known network faults in your location - Try in 2 places. and tells you of more local issues down to street cab. Also the time on the logs seems to be incorrect (i. on 27-02-2023 18:49. However, from time to time, some of these services may encounter technical issues. Did a pinhole reset and again, it worked and went to a flashing red light. My advice for anyone with the pod problem would be to arrange a technician to call. It goes through spells where the entire playback area with the viewer at any size will flicker between green and the video. I have also fairly recently moved up to 650Mb broadband to combat these issues. Web light is stable and single bar light at the bottom of the router is also stable. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. I got the green power light flashing and WiFi light is green. Completely out of the blue as I haven’t touched the router etc. and tells you. Have you been able to check our service page here to see if this is due to any known network issues in the area. 0 Kudos. WiFi down and after following steps to reset the hub light is now flashing green. We would like to show you a description here but the site won’t allow us. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. Hi all I have a Hub 3. It is now Saturday and the hub is still flashing green. Check the service status via this link. Now, disable both WPS options and click on save. It’s like a. Account - Mobile. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. The red light indicates that there’s no connection to Virgin’s network. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Tuning in. Hi I have a Hub 4 and for the last 3 days my hug has been flashing green with only very rarely turning white for a minute then going back to green, I have checked outages in my area for there to be a TV issue but nothing on the broadband section. Check Cables: Make sure all cables are securely plugged in. The box is a safety isolator. Red Light. For this, simply switch the Hub’s power supply off at the wall, and wait for 30-60 seconds. And its not the first time that happens. After investigating I did find this logs: 17-10-2022 07:49:30 notice CM-STATUS message sent. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. This means that the Virgin Media Hub is on. Account - Mobile. Customer Support are on 150 or 0345. Phone line was also off at this time but TiVo providing TV channels ok. I would LOVE to be able to utilize my GPU to render, as it helps to reduce the time spent on project renders for effect heavy projects, but it seems that this is still causing issue. Turned the TV off and then on again and the blinking sequence started as explained above. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. . Hi, I had just received my broadband and had been setting it up and now for the last hour the router has been flashing green but the top green logo that is the wifi logo has been a solid green the whole time I don’t know if there is an issue with cables or if I’m being impatient but my wifi says acc. Solid green when in Modem mode. Sign in . Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. If so try two things. The " Understand what the lights mean on the WiFi Hub " on <this page> may help. Virgin Phone Switchover. I have followed the help tools by rebooting the tv box, I have c. 0 Kudos. I do not work for VM. How to fix Stuck / Frozen Virgin Media V6 Box with Green / A…I've a flashing green light on my hub, no broadband or phone. Browse Virgin Media Virgin Media Community. Options. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. For the last week and a half this has changed slightly, the hub4 is still resetting itself but now everytime i seem to get a green flashing light. Hub 5 flashing green light continuously. I've plugged everything in and checked that all the cabling is pushed in tight. The Stream remote. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Hub3 has constant green WiFi light but flashing green light at the bottom. hub 5 flashing blue light. It is booting up and should be ready in 5 minutes. Can you Check for any “known network faults first - Try in 2 places. Account - Mobile. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Hi, i got self installation kit with hub 3. Very Insightful Person. This process can start again if there’s lots of interference. Phone. Hi Team, Got my quickstart pack yesterday, but after connecting to the wall socket the hub 3. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. If it's set to ON then people do see a blackout when the 360 or HDMI reconfigures for the difference in frame rate. Keep on getting useless updates from virgin media. Step 3. Late Saturday night the internet started to drop. Virgin report no issues in my area and have said I will need an engineer to come out to check but I am only able to book an appt for Tuesday it’s Saturday night now and was cut. The connection dropped today and was in and out for most of the morning. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Browse. Options. If they are not, it is best to contact Virgin Telco customer service for assistance. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your. I have a lg 42ld 420 c tv with a problem . Hey. There is no connection to the VM network. Some users on - 5150006. My Virgin Media App. Joining in. Regards WahidUnderstanding Your Router Lights. com A flashing green color means the device is downloading a software update. Have done all the normal things, reset, unplugged, pin hole reset multiple times. on 30-11-2022 19:19. 0 and after setting it all up, the power light has been flashing green all day. . Lg26lg40 stopped blue blinking light, will not turn back on? The blue light on my wireless router netgear is flashing blue what does that mean? Green flashing arrow on virgin router. I followed all instructions and I can see green wifi icon and green light blinking. All cables are firmly connected. on 09-09-2022 21:47. Hi, I have come home to my main V6 box constantly flashing multiple colours. 0 Kudos. I’ve check all the connections and no joy. In some cases, the issue may not be with the white connector cable but with the hub power supply cable. Green light flashing Hi, I have this issue since 3h now. So no where to call and no help to find until to morning. Solid green when in Modem mode. The Stream remote. It means there is an issue with your connections even though the Virgin Hub 4 is on. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. Literally just got my broadband installed yesterday. All 3 lights on my virgin super hub are green and flashing very quickly should they all be flashing and shouldn t the top light be blue. checked all the wires are in, turned it off and on again after 1 minute. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. The top wifi light is solid green, the internet connection - 5396739. I have tried the WiFi troubleshooting and still nothing. I just rescrewed the cable into the back and checked the connections leading up to the wall socket. I'm not sure what else i can do to fix this any help would be amazing. 11 When the Wireless light on the WiFi Booster stops blinking and goes off, the copying process is complete. Solid green: The Hub 3 is connected to the internet. We get a constantly flashing green light, which means it's trying to get an Internet connection. on 13-06-2023 11:34. Hi we had a new super hub 5 installed on Friday and Saturday it’s flashing green no internet reboot pin reset does nothing?. Wi-Fi pods flashing. 3. Restart the hub by removing the power cable and then reinserting it. Manage Your. None. . I did as per website’s advice on turning on and off, checking cables, etc, without any improvement. on 22-04-2023 15:55. Hub 3 Base LED keep flashing Green light on initial install. Virgin Phone Switchover. on 09-09-2022 21:47. Re: Hub 5 Flashing green. Chatter and natter. hi my new hub five (upgraded from a box 3) every other day keeps dropping internet and then goes to a yellow/ green flashing light for about half an hour i have done my research and found its supposed to be an update but the fact its happening every other day should not be correct is there any way. **TV:** Samsung 55" Q95T. KieranNana. In the meantime, bumped into openreach engineer who says that lach of internet out of the Ethernet ports (I have eero mesh, so don’t use hub4s wireless) means pods will amplify. In response to David_Bn. I went to the logs in the HUB4 and pulled the. Make sure there aren’t any damaged wires/cables. Try a pinhole reset using the hole on the back of the hub (which. on 07-01-2023 14:46. I've not had internet for 3 days now. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. and tells you of more local issues down to street cab/ postcode. He left after stating all good. 0 & WiFi have worked fine since the initial set up 3 months ago. If this is the case, turn Wi-Fi off and check again. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode. Could you please help on this? NB: I joined VM 2 weeks ago. Thanks - 5270162. I’ve turned it off and on Ive done a pin reset and it is still flashing. You can find this on the base of your Virgin Media box if you. have tried rebooting, resetting and checked all the cables multiple times all without luck. Before you start, you’ll need to have your hub settings password. 2. Suddenly this morning we have a green flashing light with no internet. I don't know what the other small light is for. 8. Maybe this will help, good luck. The Intelligent WiFi Plus is a welcome update from Virgin Media and I’d encourage anyone on the aforementioned plans to give the customer service line a call (0345 454 1111) and get the upgrade. flashing green light . Solved: Hub won't reset no matter how long i hold the resetting button for, no wifi signal, no connection with the cable as well. Green flashing is a firmware update in progress. I got the green power light flashing and WiFi light is green. on 24-03-2023 13:28. Vonage 2nd line. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. mp4 and bring that video into another project, it displays the green and pink bars after rendering. Brand new to virgin today. Is there anyway i can book an appointme. Flashing green color on Media Hub 3 means the router is trying to connect. Options. i have looked at the network log doesn't look good. Forum; Apps. . In Modem Mode the power light should be magenta. I’ve just arrived back home and the WiFi light on the hub is on green, but the main hub light is flashing green. Hey. Press the thumbs down button 3 times. Flashing green: The Hub 3 is starting up. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Wait at least a full minute for the router to reboot. I have checked cables, turned the router on and off and reset it. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. on 09-08-2023 15:21. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. Try a reset as this. Ensure that the Hub is in a well ventilated area and nothing is blocking the vent holes on the sides of the Hub. This morning at just before midday it turned off and back on and has had a green flashing light since then. Options. g. Pro Tips Location Matters: Where you place your Hub can affect its performance. The solution to this is to disable WPS, which should stop the green WiFi light from. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. I got my new hub 5 at 5th and managed to install it at that day. Possibly the hub is not activated. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. The Virgin connect app just says no pod detected. Green flashing base light for hours, no internet. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Browse Virgin Media Virgin Media Community. called customer svc who are sending a pod. I have moved into my new address on the 26th and received the quick start kit (cables only) on the same date. - 5258622. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. My Virgin Media App. Manage Your Account. Iam new here. If it flashes red or stays on for more than two minutes, there’s a problem with your internet connection. Hey Stoke2010, thank you reaching back out and confirming this. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. After spending 8 hours of waiting it's. To find out more about what 360 has to offer you, shop Virgin TV 360. Options. Options. Alternatives to Super Hub 4 routers. Alternatives to Super Hub 4 routers. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. Won't connect. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. 0 has four LEDs; Internet, Wi-Fi, basic light and WPS button. Manage Your Account. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. QuickStart, set up and connections. It is an electrical surge suppression device & should not be removed. Did a normal restart and it was fine, then it went off again. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. Manage Your Account. Re: Green flashing light and no service. No light: There’s no internet connection. When he installed it he said the red light (that’s now flashing red) must be green. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. This means that the Hub is probably switched off, or the wall plug is, or both. My Virgin Media App. My Hub4 was started flashing yellow (quickly) and has been doing so for a few days.